Privacy Policy

Data protection

Swissphone Wireless AG welcomes your visit to our website and appreciates your interest in our company. The following data protection gives our website visitors transparent information about the collection of personal data and the purpose of any processing and data analysis.

By accessing this site and its links, you consent to information being collected and used as described in this data protection policy. You further acknowledge and agree that the following data protection policy may be revised at any time, at our sole discretion and without further notice. The data protection policy applicable is always the one which is valid at the time you use this website. However, we will always treat your personal information in accordance with the version of this data protection policy in force at the time this information was collected.

Swissphone takes the protection of your data very seriously and will only use your personal data in accordance with the European and Swiss data protection legislation applicable.

Collection and processing of personal data

Newsletter

Data protection in job applications and in job application processing

Apps Privacy

Non-disclosure of personal data

Right of access and rectification, and the right to object

Data security

Data storage

External data transfer

Cookies

Social media plugins

Web analytics

Links

Contact

Swissphone Wireless AG, Fälmisstrasse 21, CH – 8833 Samstagern

 

Collection and processing of personal data

When anyone visits this website, data is automatically stored in log files for a maximum of seven days (see also “Cookies” and “Social Media Plugins”). In particular, this information includes your IP address or the IP address of your Internet Service Provider, the homepage from which you have arrived at our website, your browser type, platform and operating system, the pages you visit at www.swissphone.com, and the time and date of access (hereinafter termed “connection data”). This connection data will provide information about how visitors use this website; it is evaluated for statistical purposes (see the web analysis tools below) and used for internal security and to improve the quality of our offer.

By registering with our online portal, completing surveys or through other interactions within our website, you may be asked to provide us with personal information such as: Name, address, e-mail address (content data). By submitting your data, you agree that your personal information may be stored and processed for the purpose stated in the survey.

 

Newsletter

You can subscribe to newsletters on our website. Unless you consent to further use, the data provided when registering for the newsletter will only be used to send you the newsletter. You can unsubscribe at any time using the unsubscribe option provided in the newsletter.

Data protection in job applications and in job application processing

Those charged with the responsibility will collect and process the personal data of job applicants for the sole purpose of processing such applications. This processing may also be done electronically and is especially likely where application documents have been submitted by electronic means; via e-mail, for example. If the designated person concludes a contract of employment with an applicant, the data so transmitted will be stored for the purpose of executing the ensuing employment relationship in compliance with legal requirements. Where no contract of employment is concluded with the candidate, the application documents will be automatically deleted six months after the decision to reject the application was first announced, provided that such deletion does not prejudice any of our own legitimate interests.

 

App Privacy

Applies to the following mobile Apps: s.GUARD, SOS Mobile, s.ONE Mobile and IMASYS APP by Swissphone Wireless AG. Swissphone only collects the data required to operate the service associated with the app. E.g. in the event of an emergency call, position data of the person calling for help is transmitted.We also collect non-personally identifiable information about app interaction and crashes to help us plan new features and improve the user experience.

Non-disclosure of personal data

Your personal data will not be sold to third parties, nor will it normally be shared with third parties outside the company, including subsidiaries. However, Swissphone reserves the right to forward your data to external companies or agents for the provision of Swissphone services on our behalf and for the purposes mentioned above. When these companies and agents are handling your personal information, Swissphone will insist they fully comply with all applicable laws and also with our data protection policy. In addition, Swissphone will only disclose your data to other third parties if and in so far as this is required by applicable law, court orders or official regulatory mandates.

Right of access and rectification, and the right to object

When we process your personal information, we make every reasonable effort to ensure that your information is accurate and up-to-date for the purposes for which it was collected. You have the right to receive written information about your personal data processed by us, free of charge and at any time. You can send us a written request to receive such information in writing by applying to our postal address and also enclosing a copy of your identity card or passport.

You also have the right to request the correction of inaccurate personal data and the right to restrict its processing. You are also entitled to ask us to delete your personal information where we are no longer under any obligation or authorised to retain your personal information because of applicable laws and regulations. Please contact our data protection officer if you wish to exercise these rights (datenschutz@swissphone.com).

Data security

Data is transmitted to Swissphone Wireless AG across borders and via an open network which is accessible to everyone. This data is unencrypted, and thus it is possible that data sent in this way could be lost or viewed by third parties, making it then theoretically possible to reconstruct the communication with Swissphone Wireless AG. As a result, your data could be exposed and/or its content could be altered. In addition, it is important to understand that, even if the sender and recipient are both in Switzerland, data sent via the Internet can be transmitted across borders and thus also to countries with less stringent data protection requirements than those applicable in Switzerland. Swissphone Wireless AG can assume no liability for direct or indirect damage resulting from the transfer of data between Swissphone Wireless AG and its website visitors.

However, Swissphone Wireless AG has taken all possible security measures to protect website data from such unauthorised acts and to guarantee the authenticity of the website, the integrity of its data, and the confidentiality of data transmitted via our own internal networks.

Only those employees who need the relevant information are granted access to your personal data. They are also under an obligation to respect your data confidentiality.

 

Data storage

We will retain your personal information in accordance with applicable privacy laws for as long as the applicable purpose requires. According to the Federal Act concerning the Monitoring of Postal and Telecommunications Traffic (BĂśPF), there is a statutory obligation to retain connection data for at least six months. The user can request the deletion of his content data at any time by sending an e-mail to datenschutz@swissphone.com, or request his data or have it corrected.

 

External data transfer

Swissphone produces robust pagers, designs secure alarm networks and develops innovative software solutions. Our products and solutions support every aspect of the alarm chain: from the initial triggering of an emergency call to its coordination in the control centre and subsequent transmission across a network to the designated recipients. Thus, we may transfer your information to a Swissphone Wireless AG database outside your country of residence and possibly to a country whose privacy policy is less extensive than that of your own country.

Nevertheless, in order to guarantee the security of your data, Swissphone has introduced mandatory company rules, or rather a series of internal principles, data protection rules and tools based on European data protection laws, covering personal information not only from the “European Union” (EU) and Switzerland, but also from non-European countries. This agreement binds Swissphone Wireless AG and its subsidiaries to comply with the EU’s strict General Data Protection Regulations.

 

Cookies

This website also uses cookies to track website usage. Cookies are small files which a web portal leaves on your computer, tablet, or smartphone each time you visit. This allows the portal to “remember” certain settings and preferences (e.g., login, language, font size, and other display parameters) for a period of time, which means you won’t need to reset them each time you visit and navigate through our portal.

On our pages, we use cookies to store details of your participation in a content usability survey (to prevent the reappearance of a pop-up window prompting you to respond) or to record your agreement, or otherwise, about the use of cookies on this portal. Some videos embedded in our pages also use cookies to create anonymous statistics about previously visited pages, and about which videos you selected. We use this information to improve our website content and to gather statistics about the use of our website for the purposes of internal market analysis. To achieve this, we use cookies which collect your domain name, your internet provider, your operating system and the date and time of your website visit. These cookies are automatically deleted once you close all instances of your browser.

Although acceptance of cookies is not essential to the use of this portal, it does make your browsing more enjoyable. You may block or delete cookies in your web browser, but this may interfere with some features of this portal.

The information collected via cookies will not be used to identify you, and the data will be completely under our control. Cookies are not used for any purposes other than those mentioned here.

Our website uses the following cookies:

• icl_current_language (WPML Plugin)

• sp_lang_select (Custom GeoIP)

• _utma (Google Analytics)

• _utmb (Google Analytics)

• _utmt (Google Analytics)

• _utmc (Google Analytics)

• _utmz (Google Analytics)

• _unam (ShareThis)

• bb2_screener (Bad Behaviour Plugin)

• PHPSESSID (PHP session for forms)

You can manage and/or delete cookies at any time – learn how to do this at: www.aboutcookies.org. You can delete all cookies stored on your computer and set most browsers to prevent them storing cookies. However, you may then need to make some settings manually every time you visit a page, and you may not be able to access certain website features.

Social media plugins

This website contains social media plugins, such as Facebook’s “Like” button. These will automatically trigger a transfer of your data (IP address, date and time of visit, etc.) to the respective provider whenever you access our website, irrespective of whether you actually click on the button, and whether or not you are a member of that social network.

Platform Provider Address Link
Twitter Twitter Inc. 795 Folsom St., Suite 600, San Francisco, CA94107, USA data protection policy
Facebook Facebook Inc. 1601 S. California Ave, Palo Alto, CA 94304, USA data protection policy
Instagram Meta Platforms, Inc. data protection policy
YouTube YouTube LLC 901 Cherry Ave.
San Bruno, CA 94066
USA
data protection policy
Linkedin LinkedIn Inc. Wilton Place,
Dublin 2, Irland
data protection policy

 

Web analytics

We use “Google Analytics” advertising analysis tool for the anonymous evaluation of non-personal usage data (connection data). This is employed to detect trends and to improve our online service. As a result, this data is not only processed by Swissphone Wireless AG, but also by Google on our behalf. Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage. Google will also transfer this information to third parties if required to do so by law, or if those third parties process this data on Google’s behalf. The IP address provided by Google Analytics as part of Google Analytics processing will not be merged with other Google data. (See the Google Analytics Terms and Conditions below).

Lösung Zweck Anbieter Adresse Links
Google Analytics Website-Analyse Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA data protection policy
GTM Website-Analyse Google Inc 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA data protection policy
Hotjar Website-Analyse Hotjar Ltd Hotjar Ltd
Dragonara Business Centre
5th Floor, Dragonara Road,
Paceville St Julian’s STJ 3141
Malta
Datenschutz

 

 

Links

This website may contain third-party content or links to third-party websites, which are provided solely for user-friendliness and for information purposes. We draw your attention to the fact that this data protection policy does not extend to cover third-party content or websites.

The content of third-party websites – including third-party websites which link to this site or display its content in frames, or do this by similar means on another website – is beyond our control. Swissphone will not accept any responsibility for the accuracy, completeness and/or legality of the content contained therein as regards links to other websites, and for any offers, services and the like which they may contain. So, the use of such content or websites is always at your own risk.

 

Contacts

If you have any further questions regarding the processing of your personal data, please submit your request to Swissphone’s data protection officer (datenschutz@swissphone.com). For security reasons, Swissphone may then take appropriate measures to verify your identity.