Better to have a choice – when it comes to the right channel
HOMEPAGE The solutions from Swissphone Alarm solutions for every application Universal Messaging as a Service
Send and receive messages and sensitive information: Often employees and customers need to be contacted via a very specific way. Sometimes a department has something to communicate – and is undecided which messaging technology to use.
Simple and self-explanatory interfaces allow a quick and uncomplicated connection of your systems to a reliable reporting platform. Thanks to the multitude of supported channels (app, SMS, paging, Text2Speech, File2Speech, e-mail), you as a customer do not have to deal with the integration of individual, uncoordinated channels. Swissphone offers you a proven messaging-as-a-service solution: with IMASYS® you can communicate via different channels with a single interface. As you would expect, this is achieved via redundant servers – securely available and with high performance.
The Swissphone solution IMASYS® ensures:
However you want to inform your customers, employees or target groups: With our messaging-as-a-service solution IMASYS®, we offer you the right platform for multichannel communication. Use it conveniently for the standardised sending and receiving of messages via SMS, paging, phone calls/ConfCall, app push, email. You can also benefit from easy integration into your systems via APIs, XML, via a URL or even via e-mail.
Do you want to send appointment reminders or inform your customers about the delivery status of ordered products, about disruptions or marketing campaigns?
The IMASYS® messaging service is the right channel for many tasks:
Acknowledgements
Test results
Parcel delivery information
Critical status messages
Digital crisis communication
Special actions / invitations
Mass communication
2-factor authentisation (mTAN)
Multichannel communication via IMASYS® is optimally complemented by the high security level of our IMASYS® mTan solution with SSL encryption. The following areas of application are ideal for two-factor authentication via SMS:
Online Banking
WLAN access in companies or public places
WEB access to company IT or personal portal
IMASYS® Messaging meets a wide range of needs and can be easily integrated into the customer’s own ICT infrastructure. This mature messaging service is already in use in many industries:
Banking
Insurance
Authorities and municipalities
SMEs
Service provider
Production plants
Call Center
Hospitals
Doctors
Logistics / Mail order companies
Pharmacy
Public transport companies
Security, reliability and flexibility are the decisive advantages of Swissphone’s multichannel communication.
IMASYS® is constantly being expanded with new functions, often requested by our customers themselves. As flexible as the applications are, as robust and secure is the “backbone” of the infrastructure provided by Swissphone.
The IMASYS® messaging services were developed in Switzerland. Here we host them reliably in redundant data centres. Our customer service also serves as your hub to the individual providers.
At IMASYS®, the user defines and configures the processes. The technology implements them. In the process, IMASYS® solutions and display devices allow a wide variety of links.
Thanks to the direct connection to a wide range of providers, the reporting process is not only secure in terms of data, but also redundant. Failures of a provider are automatically compensated. Secure access, DSGVO conformity, encryption and redundant data centres are a matter of course.
We are happy to help!
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