PUBLIC SAFETY

Fire Pager & Public Safety Paging Solutions

INDUSTRIES

The entire alarm chain from a single source.

Reliability and security are the typical qualities you can rely on as a Swissphone customer. We offer authorities and organisations with security tasks tailor-made and perfectly coordinated solutions for the entire alerting chain. We develop innovative software solutions, design secure alarm networks and produce reliable and robust pagers/detectors in Switzerland. Emergency forces must be alerted safely and quickly – this can save lives.Reliability and security are the typical qualities you can rely on as a Swissphone customer. We offer authorities and organisations with security tasks tailor-made and perfectly coordinated solutions for the entire alerting chain. We develop innovative software solutions, design secure alarm networks and produce reliable and robust pagers/detectors in Switzerland. Emergency forces must be alerted safely and quickly – this can save lives.

Terminals

Reliability and security are the typical qualities you can rely on as a Swissphone customer. We offer authorities and organisations with security tasks tailor-made and perfectly coordinated solutions for the entire alerting chain. We develop innovative software solutions, design secure alarm networks and produce reliable and robust pagers/detectors in Switzerland. Emergency forces must be alerted safely and quickly – this can save lives.

Networks

The reliable transmission of information, whether for alerting, notification or a person search: This is our core business. We develop and build high-availability digital paging networks – at local, regional or national level.

Resource Management

Optimal efficiency before, during and after the alert. The interaction between our terminals and resource management software delivers crucial advantages: real-time information, feedback on availability, hybrid alerting channels and remote programming all in one.

Vehicle Communication

Stay in complete control at all times: Our fleet tracking solutions enable fast and reliable data communication and automatic navigation for emergency vehicles – so assistance can be delivered to the right place even quicker.

Requirements for an alarm system

In an emergency, every second counts. When it comes to protecting life and property, there is no room for compromise. That’s why the main requirements for an alarm solution are speed, availability and reliability. This means that alarms must be transmitted immediately to the right people, often simultaneously to a large number of emergency services. The alarm network must ensure the highest possible radio coverage – in remote outdoor areas as well as in cellars and underground car parks. In addition, the networks must be highly available so that alarms can be triggered and communication can take place even in the event of a power failure or when a power line is connected. We have the solution to all of these requirements.

The advantages for blue light organizations at a glance:

  • Fast and secure transmission of alarm messages
  • Simultaneous alarming of all necessary emergency forces or groups
  • High system availability (24/7/365)
  • Ensured availability of the emergency forces – reliable and safe, thanks to professional radio planning (area-wide and indoor supply)
  • Redundancy and emergency power supply for all critical system components
  • No blocking interference of the alarm channel by other users (e.g. by radio transmissions)
  • System monitoring and status or error detection 8
  • Low operating costs
  • High investment protection
  • Robust terminals with maximum accessibility

Complementing LTE, TETRA and P25

Mission critical applications required on a public safety communication infrastructure that are fault and disaster tolerant need an availability of more than 99’999%. This availability is hard to achieve with one system only. However, it can easily be reached with two or three highly available systems working in parallel with mutual fall-back plans. Other than TETRA/P25 and LTE, paging systems achieve a very high reliability with relatively low investment costs. As a complement to TETRA/P25 and LTE, paging allows to reach the required availability of a public safety communications infrastructure – without the necessity to harden the TETRA/P25 and LTE infrastructure. It may seem counter-intuitive, but it is true: Several networks are more cost effective than a single one.

Covering your back

Our customers prepare for incidents in the most professional way. Swissphone’s solutions help make incident management processes ever more reliable. From detecting and reporting the incident, to managing the alerts, as well as finding and mobilizing the right responders that can help mitigate its consequences. If technical alarms are involved, the alarm management can take place onsite  or in the cloud ; if emergency call solutions  are involved, our solutions enable outdoor and indoor localization. If blue light vehicles are involved, our solutions involve vehicle communication and field communication. Our software solutions allow you to gather feedback and document the incident management. All of our solutions combine self-reliant alerting systems for highest reliability.

Swissphone Covering your back EN grey

Disaster proven

Alerting networks must be fail-proof in order to guarantee operation even in times of a crisis or blackout. Swissphone’s networks provide independence from third party systems and various fallback levels. System monitoring detects if and when a system component fails. The designated redundancy or fallback level automatically comes into effect and the malfunction is immediately reported to the system administrator. The backup power supply of all important system elements must be guaranteed as well. This system architecture guarantees self-reliant alerting and communication with your users, even when the public networks and infrastructures are unavailable.

Lowest total cost of ownership (TCO)

In times of scarce resources of public and private funds, alerting solutions are chosen based on the lowest total cost of ownership (TCO). Swissphone’s alerting solutions based on the open POCSAG standard provide the lowest TCO. Swissphone’s on-site and wide area network components are backwards compatible. This means you can add new components to old network paging systems easily without having to upgrade the system, thereby protecting and prolonging your initial investment. Also, they provide a mean time between failure of 7.4 years, reducing maintenance and repair costs. Many of Swissphone’s 300+ networks have been operating for more than 25 years without any failure.

Paging and LTE for Public Safety

While LTE networks are being rolled out, LTE for public safety is still in its implementation stages. In the interim, Swissphone aims to combine the best of both worlds with innovations such as:

  • POCSAG terminals connected to gateway apps, enabling a connectivity to future 5G and public safety smartphones and thus protecting your investment with these hybrid terminals having an expected lifetime of 7-10 years.
  • POCSAG terminals with integrated cellular modules Alerts are sent using proven and reliable POCSAG paging technology. The cellular module allows for fast feedback and reliable hybrid alerting.

Swissphone thus offers hybrid alerting solutions for maximum investment protection and migration flexibility.

Latest news and events.

Events

Events

HIMSS 2020

Event canceled due to coronavirus!

News

Our Business Continuity Management

Our Business Continuity Management

In the context of the current COVID-19 pandemic, Swissphone Wireless AG has implemented important measures to guarantee the availability of business-critical processes.
Video.

s.QUAD Voice: The Future of Alerting!

We spoke with Chief John Kramer, an experienced fire chief at Monitor Township Fire Department, to find out how their new s.QUAD Voice pagers from Swissphone delivers reliable, trouble-free communication to their team of dedicated Firefighters, every day.

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