Emergency System Solutions
Alarm transmission. Mobilisation. Incident management.
Are you sure your alerting and communications will function in the event of an emergency? Can you manage and process every incident efficiently and securely? Do you rely on public systems, or would you prefer to invest in a dedicated emergency broadcast infrastructure?
Our alerting solutions meet the highest standards of autonomy, security and availability – from local, stand-alone automatic solutions to efficient regional or nationwide paging networks. Our solutions also cover vehicle and operational communications as well as cloud-based concepts.
The reliable transmission of information, whether for alerting, notification or a person search: This is our core business. We develop and build high-availability digital paging networks – at local, regional or national level.
Reliability and security are the typical qualities you can rely on as a Swissphone customer. We offer authorities and organisations with security tasks tailor-made and perfectly coordinated solutions for the entire alerting chain. We develop innovative software solutions, design secure alarm networks and produce reliable and robust pagers/detectors in Switzerland. Emergency forces must be alerted safely and quickly – this can save lives.
Optimal efficiency before, during and after the alert. The interaction between our terminals and resource management software delivers crucial advantages: real-time information, feedback on availability, hybrid alerting channels and remote programming all in one.
Cross-channel mobilisation, communication and deployments: our operational solutions create a hub to handle even the most diverse subsystems and means of communication. This facility can also automatically detect and manage incidents and risks.
Stay in complete control at all times: Our fleet tracking solutions enable fast and reliable data communication and automatic navigation for emergency vehicles – so assistance can be delivered to the right place even quicker.
Recognise critical situations in good time and take the right countermeasures automatically: With this aim in mind, and to guarantee reliable alerting, we integrate and centralise our customers’ alarm management systems, both on-site and in the cloud.
Covering your back
Our customers prepare for incidents in the most professional way. Swissphone’s solutions help make incident management processes ever more reliable. From detecting and reporting the incident, to managing the alerts, as well as finding and mobilising the right responders that can help mitigate its consequences. If technical alarms are involved, the alarm management can take place onsite or in the cloud; if emergency call solutions are involved, our solutions enable outdoor and indoor localisation. If blue light vehicles are involved, our solutions involve vehicle communication and field communication. Our software solutions allow you to gather feedback and document the incident management. All of our solutions combine self-reliant alerting systems for highest reliability, with cloud- and app-based solutions enabling additional efficiency gains.
Alerting solutions need to work when nothing else does. Based on the open POCSAG standard, paging combines a series of advantages that make it more practical, resilient and cost-efficient than any other alerting technology, including smartphone apps. This is due to two fundamental characteristics: First, POCSAG paging is a broadcast technology; this virtually rules out the possibility of the network being congested. Second, its low frequencies lead to great indoor penetration. Both these characteristics help paging satisfy the basic requirements of an alerting solution in the most cost-effective way. Also, based on this solid foundation, modern POCSAG paging solutions from Swissphone feature many innovations that further increase its resiliency and speed, making paging the go-to technology when getting a message across safely.
With increased personal mobility, it becomes more and more difficult to ensure that enough crew are within reach. Organisations working with volunteer and part-time crews need to ensure that enough first responders are close by to cover potential incidents. At the same time, it is very important to respect the privacy of crew members. A solution should therefore not rely on the transmission of their locations. Swissphone’s Geo-Availability respects privacy, but makes it possible to take suitable action in case that too few crew members are close by. Geo-availability can also be taken into account in planning a deployment and for re-alerting in a targeted manner, thus increasing overall efficiency.
In times of scarce resources of public and private funds, alerting solutions are chosen based on the lowest total cost of ownership (TCO). Swissphone’s alerting solutions based on the open POCSAG standard provide the lowest TCO. Swissphone’s on-site and wide area network components are backwards compatible. This means you can add new components to old network paging systems easily without having to upgrade the system, thereby protecting and prolonging your initial investment. Also, they provide a mean time between failure of 7.4 years, reducing maintenance and repair costs. Many of Swissphone’s 300+ networks have been operating for more than 25 years without any failure.
Paging and LTE for Public Safety LTE
While LTE networks are being rolled out, LTE for public safety is still in its implementation stages. In the interim, Swissphone aims to combine the best of both worlds with innovations such as:
- POCSAG terminals connected to gateway apps, enabling a connectivity to future 5G and public safety smartphones and thus protecting your investment with these hybrid terminals having an expected lifetime of 7-10 years.
- POCSAG terminals with integrated cellular modules Alerts are sent using proven and reliable POCSAG paging technology. The cellular module allows for fast feedback and reliable hybrid alerting.
Swissphone thus offers hybrid alerting solutions for maximum investment protection and migration flexibility.
Latest events and news.
Case Study. Fire and Rescue Service, Hampshire, UK.
Hampshire FRS replaces legacy alerters with PageOne’s s.QUAD paging device
«We researched a selection of devices against our specific criteria from a number of competitors. The s.QUAD was the one device that enabled us to future proof our existing alerting system. We are very happy with this product.»
Dave Heybourne, Station Manager at Hampshire Fire and Rescue Service